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Easier Returns

Is there a problem with your order?

We strive to keep bringing you quality products to make caregiving easier. If for some reason the merchandise you received does not meet your expectations please contact our Customer Service Team by sending an email to or call 1-855-493-9856 (toll free) to obtain a Return Authorization number. To ensure timely processing of your return, please review the Terms and Conditions below.

Request a Return Authorization HERE

Prior approval and Return Authorization is required for all returned merchandise

  • Original packing slip must accompany returned merchandise.
  • Product must be in new, resalable, unmarked condition and/or in original and unopened packaging.
  • Refunds will be for merchandise value only. No returns can be accepted for special orders, custom products, products used for drinking or eating, shoes, orthotics in opened packages, books, videos, and toileting products.
  • Returns accepted within 30 days of purchase.
  • Restock fee will be assessed for returns processed after 30 days of purchase.
  • Credits exclude shipping and handling charges.
  • Please allow 3-4 weeks to process your credit.
  • Customer is responsible for return shipping of merchandise to EasierLiving.


Returns are handled through our Customer Service team toll free at 855-493-9856.

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